We offer Payment on Delivery (POD) exclusively for customers within England. This means you can inspect your e-bike upon arrival before completing the payment, ensuring peace of mind with your purchase.
For buyers located outside of England, full payment is required in advance. This ensures we can promptly process your order and prepare it for international shipping.
Additionally, international buyers must provide a valid invoice of payment. This is a mandatory requirement by UK Customs Police to verify the transaction for customs clearance. Without a proper invoice, shipments may be delayed, held, or even refused by customs authorities.
It is the buyer's responsibility to ensure the provided invoice is clear, accurate, and includes all necessary details, including the purchase amount, buyer's name, and order reference.
Failure to comply with these payment terms may result in delays or cancellation of your order.